Privacy Policy
Last updated: October 2026
Prinster Contracting Ltd. ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, retain and protect personal information when you visit our website, chat with us or contact us by phone or email.
Information we collect
- Contact details you provide, such as your first and last name, email address and phone number
- Project details you share, such as project type, address and messages
- Your text messaging consent preferences
- Basic technical information collected automatically when you visit our website, such as browser type and pages visited
How we use your information
- To respond to your inquiries and prepare estimates
- To schedule, confirm and manage appointments and projects
- To send text messages you have consented to receive
- To improve our website and services
- To meet legal and regulatory obligations
Sharing of information
We do not sell your personal information. We may share information only with service providers who help us operate our business, such as those that support customer service and message delivery, and only to the extent needed for them to perform those services on our behalf. We may also disclose information where required by law.
SMS / Text Messaging
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP. Reply HELP for help.
Retention
We keep personal information only as long as needed for the purposes described in this policy, including to complete your project, provide follow-up service and meet legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymize it.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft and unauthorized access, use or disclosure. No method of transmission or storage is completely secure, but we work to protect your information.
Your rights
Subject to applicable law, including British Columbia's Personal Information Protection Act, you may request access to or correction of the personal information we hold about you, and you may withdraw your consent to communications at any time.
Contact us
If you have questions about this Privacy Policy or your personal information, contact:
Prinster Contracting Ltd.
#208 91 Chapel St, Nanaimo, British Columbia V9R 0J3, Canada
Phone: +1 778-839-8939
Email: lucas@prinstercontractingltd.ca